399dbt's Privacy Policy

1 What Data Do We Collect?

When you register and use our services at 399dbt, we collect the following types of information. Each piece of data collected serves a specific purpose — nothing is gathered unnecessarily.

Data collection under our Privacy Policy is fully transparent and systematic.

• Information provided directly through the registration form is collected.
• Certain technical data is collected automatically while you use the platform.
• Government-issued documents may be required for identity verification during the KYC process.
• Information you share during live chat or support interactions is logged.

2 How Do We Use Your Data?

Collected data is used only for specific, legitimate purposes. 399dbt never misuses your information. This section of the Privacy Policy explains exactly where and how your data is put to use.

• Your information is used for account creation, verification, and management.
• Used to process deposits, withdrawals, and financial transactions.
• Used to provide customer support and resolve issues.
• Used to prevent fraud, money laundering, and unauthorized access.
• Used to fulfill legal and regulatory obligations.
• Used to send personalized offers and promotions (with your consent).
• Used for platform service improvement and analytics.

3 What do we do to protect your data?

399dbt applies industry-leading security measures to protect your privacy. Protection is enforced at every level to ensure your information never reaches unauthorized parties.

• All data transmissions are secured with SSL 256-bit encryption.
• Data stored on our servers is encrypted using AES-256 encryption.
• Two-factor authentication (2FA) adds an extra layer of security to your account.
• Our 24/7 security monitoring team actively watches for any unusual activity.
• Regular third-party security audits are conducted.
• Restricted staff access — only authorized personnel can view your data.
• Firewall and intrusion detection systems are active around the clock.

4 Cookie Policy

The 399dbt website and app use cookies and similar tracking technologies. These are necessary to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: Used to monitor site speed and performance.
• Functionality Cookies: Used to remember your language, theme, and preferences.
• Analytics Cookies: Used to analyze user behavior and improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

5 Sharing Data with Third Parties

399dbt never sells your data. However, in certain specific circumstances, limited information may be shared with trusted partners.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
• Technology Partners: Game providers and cloud service providers use limited data to support platform operations.
• Legal Authorities: Information may be disclosed in response to a court order or legal requirement.
• Fraud Prevention Organizations: To assist in the investigation of suspicious financial activity.

6 Your Rights

Under 399dbt's Privacy Policy, you have several important rights over your personal data. We respect these rights and make them straightforward to exercise.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In some cases, you may request that the use of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to marketing communications or the processing of certain data.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

7 How long is data retained?

399dbt does not retain data longer than necessary. Each type of information is subject to its own specific retention policy.

• Core personal information is retained for as long as your account remains active.
• Financial transaction records are retained for 5–7 years in accordance with legal obligations.
• KYC documents may be retained for up to 5 years after account closure.
• Gaming logs and session data are typically deleted after 2 years.
• Marketing preferences are updated as soon as consent is withdrawn.

8 Protection of Minors

399dbt is strictly for users aged 18 and above. Both our Privacy Policy and Responsible Gaming policy include strong protections for minors.

• Registration is strictly prohibited for anyone under 18 years of age.
• Age verification is mandatory during the KYC process.
• Upon discovering that a user is a minor, their account is immediately closed and their data deleted.
• The use of parental control tools is strongly recommended.

9 Policy Updates

399dbt may update this Privacy Policy when necessary. If changes are made, we will post a notice on the website and inform registered users.

• For significant changes, notifications will be sent via email or SMS.
• The date of the latest update is always visible at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

10 Contact

Contact us for any questions or requests regarding our Privacy Policy.